1. Introduction § 1
Zeetbaz (https://zeetbaz.win) is an online gaming and betting platform that places the highest priority on user privacy. This Privacy Policy ("Policy") explains how Zeetbaz collects your personal information, the purposes for which it is used, with whom it may be shared, and how it is kept secure.
By using Zeetbaz, you agree to this Privacy Policy. If you disagree with any part of it, please stop using Zeetbaz and request that your account be closed.
This Privacy Policy is part of Zeetbaz's Terms & Conditions an inseparable whole. Reading both documents together will give you a complete understanding of your rights and responsibilities.
Zeetbaz believes transparency is the foundation of trust. That is why we have explained every aspect of our data collection and usage in plain, straightforward language — no complex legal jargon, no hidden clauses.
2. Information We Collect § 2
Zeetbaz collects two types of information: what you provide directly, and what our systems collect automatically.
| Type of Information | Description | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, National ID / Passport number | Yes |
| Contact Information | Mobile number, email address, home address | Yes |
| Financial information | BKash / Nagad / Rocket number, transaction history | Yes |
| KYC documents | Scanned copy or photo of National ID / Passport | For withdrawals |
| Device Information | IP address, browser type, device model, operating system | Automatic |
| Usage Data | Login time, game history, bet type and amount | Automatic |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Partially mandatory |
Zeetbaz will never ask for your bank card PIN, password, or OTP. If anyone requests this information, it is not official communication from Zeetbaz — please contact support immediately.
3. How Information Is Collected § 3
Zeetbaz collects your information through several methods. You should have a clear understanding of each one.
- At registration: The information you fill in when opening an account is stored directly in our system.
- For KYC verification: Documents uploaded during identity verification prior to withdrawal are stored securely.
- Transaction Time: Payment-related information is automatically logged when a deposit or withdrawal is made.
- During gameplay: Your gaming activity, bet amounts, and results are automatically recorded.
- When browsing the website: Information about browsing behavior is collected through cookies and tracking technologies.
- For support communications: Information may be recorded when you communicate with the support team via chat, email, or phone.
- When using the app: When using the Zeetbaz mobile app, information may be collected based on the device permissions you have granted.
4. Purpose of Data Use § 4
Zeetbaz uses your information only for specific, legitimate purposes. We never collect or use your data unnecessarily.
- Account management: To create, verify, and secure your profile.
- Service Delivery: To properly process games, betting, deposit, and withdrawal services.
- Fraud Prevention: To detect and prevent suspicious activity and keep the platform secure.
- Legal obligation: To meet regulatory requirements and comply with anti-money laundering laws.
- Contact: To send important updates, promotional offers, and support-related messages.
- Service Improvement: To analyze user behavior and improve the game and website experience.
- Responsible Gaming: To identify problematic gaming behavior and provide timely support.
Zeetbaz does not sell your information to advertisers or data brokers. Your data stays within Zeetbaz.
6. Cookies Policy § 6
Zeetbaz uses cookies on its website and app. Cookies are small text files stored in your browser that help improve site functionality.
- Essential cookies: These cookies are required to maintain your login session and ensure security. Disabling them will prevent the site from functioning properly.
- Functional cookies: For your language preferences, theme settings, and other personalized experiences. These are optional.
- Analytics Cookies: To understand how users interact with Zeetbaz. This information is aggregated and used in anonymized form.
- Marketing Cookies: To show relevant offers. You can manage these through your browser settings.
You can delete cookies or block new ones at any time through your browser settings. However, this may affect certain Zeetbaz features.
7. Data Security § 7
Zeetbaz protects your personal information using industry-leading security technology. Our security framework is multi-layered and continuously updated.
- SSL/TLS encryption: Every data transfer on Zeetbaz is protected with 256-bit SSL encryption. No one can read your information while it is in transit.
- Encrypted storage: Sensitive information such as passwords and financial data is stored in encrypted form.
- Two-Factor Authentication (2FA): OTP-based verification is in place for added account security.
- Firewall & Intrusion Detection: Suspicious activity is automatically detected and blocked.
- Regular Security Audits: Third-party security experts regularly conduct security audits of Zeetbaz.
- Staff training: Zeetbaz staff receive regular data protection training and are bound by strict confidentiality agreements.
No system on the internet is 100% secure. Keep your account password strong, do not share it with anyone, and avoid logging in over public WiFi.
8. Data Retention Period § 8
Zeetbaz does not retain information longer than necessary. Retention periods vary depending on the type of data.
- Account information: For the duration the account is active and up to 5 years after closure. This may be extended where required by law.
- Transaction Records: Retained for a minimum of 5 years in accordance with financial regulations.
- KYC documents: Retained for up to 5 years after account closure.
- Log Data: Security logs are typically retained for 12 months.
- Cookie Information: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
- Support Conversations: Retained for up to 2 years after the issue is resolved.
9. Your Rights § 9
Zeetbaz respects your rights over your personal information. You have the following rights:
To exercise any of these rights, contact the Zeetbaz support team. We will respond to your request within 30 days. Please note that certain information may not be deletable due to legal obligations.
10. Children's Privacy § 10
Zeetbaz is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18.
If a parent or legal guardian discovers that their minor child has created a Zeetbaz account, please notify our support team immediately. We will delete the relevant account and associated data.
Zeetbaz urges parents to stay vigilant about their children's online safety. Please use parental controls on shared family devices.
11. Changes to Privacy Policy § 11
Zeetbaz may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised date, and significant updates will be communicated via your registered email or app notification.
Continued use of Zeetbaz after any update indicates your acceptance of the revised Policy. It is a good habit to check this page occasionally.
We notify users at least 14 days before any major changes take effect. Your feedback matters to us.
12. Contact § 12
For any questions, complaints, or requests regarding the Privacy Policy, please contact the Zeetbaz support team.
- Email: [email protected]
- Support: 24/7 live chat support available
- Response Time: Usually within 24–48 hours
Any privacy concerns you have are taken very seriously by us. We are committed to resolving them promptly and effectively.